Your rental guests,answered instantly.
Set up an AI Concierge for your property in minutes. Guests ask anything, day or night, in their language. You stay asleep.
Concierge
Casa Bella · Online
The problem
Hosting is great. Repetitive questions are not.
Every guest asks the same things. You answer them manually, every time, at every hour.
Midnight messages
"What's the check-in code?" at 11 PM. "Where's the nearest pharmacy?" at 7 AM.
The welcome book nobody reads
You spent hours writing it. Guests ask you anyway. It's not their fault — it's just not instant.
Same questions, every guest
WiFi password. Checkout time. Trash day. Parking. You've typed these answers hundreds of times.
How it works
Three steps to a guest experience that runs itself.
Add your property
Name, photos, amenities, house rules, check-in instructions, local tips. Everything in one place.
Build your knowledge base
The AI reads everything you write. It learns your property, your rules, your tone.
Share the link
Guests get a personal concierge URL. They ask — it answers. In their language, including voice.
AI capabilities
Powered by the same AI behind the best products in the world.
Streaming AI chat
Every response is generated from your property's knowledge base using retrieval-augmented generation. Fast, accurate, private. The AI knows your property — nothing else.
Real-time voice assistant
Guests can speak to the concierge. Powered by OpenAI Realtime API over WebRTC. Natural conversation, zero latency, no phone calls to you.
14 languages, automatically
Arabic, Chinese, Dutch, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, and English. Auto-detected. No setup.
Features
Everything your guests need. Nothing they don't.
Knowledge Base
Unlimited sections, semantically embedded. The AI retrieves exactly what's relevant to each question.
Guest Requests
Cleaning, maintenance, extra towels. Guests submit requests through the concierge. You track and resolve them from your dashboard.
PIN Protection
Optional 4–8 digit PIN for private properties. Guests verify before accessing the concierge.
Conversation History
Every session is stored. Review what guests asked, where they needed help, what to improve.
Security
Built with security as a default, not an afterthought.
Your API key, encrypted at rest
Bring your own OpenAI key. It's stored with AES-256-GCM encryption. We never have access to it in plaintext.
Tenant-isolated data
Every query is scoped to your organization. No cross-tenant data access, enforced at the database layer.
HTTPS everywhere
All traffic is encrypted in transit. HSTS enforced with a one-year max-age including subdomains.
Security headers on all routes
X-Frame-Options, X-Content-Type-Options, CSP, Referrer-Policy, and Permissions-Policy applied globally.
Pricing
Simple pricing. No surprises.
Start free for 14 days. No credit card required.
Trial
Try everything with no commitment.
- 1 property · 500 messages / month
- Unlimited knowledge base sections
- Image uploads
- Email support
Starter
Perfect for individual hosts.
- 3 properties
- 2,000 AI messages / month
- Unlimited knowledge base sections
- Image uploads
- Email support
Pro
For property managers.
- 20 properties
- 20,000 AI messages / month
- Unlimited knowledge base sections
- Image uploads
- Analytics dashboard
- Priority support
FAQ
Common questions.
Give your guests a better experience tonight.
Set up in minutes. No technical knowledge required.
No credit card required