Terms of Service
Last updated: April 16, 2026
These Terms of Service govern your access to and use of https://trymitali.com and any services provided by Try Mitali. By using the site or engaging our services, you agree to these Terms.
1. Services
Try Mitali provides automation, integration, AI workflow, and related consulting or implementation services.
Any project-specific deliverables, pricing, timelines, or support terms may also be set out in a proposal, contract, statement of work, or platform-based agreement such as Upwork.
2. Eligibility and acceptable use
You agree to use this website lawfully and not to misuse, interfere with, reverse engineer, or attempt unauthorized access to the site, services, or systems.
3. Quotes, proposals, and contracts
Website content is for general information only and does not create a binding offer. A service relationship begins only when both parties agree to project terms through a written agreement, accepted proposal, invoice, or freelance platform contract.
4. Client responsibilities
- Provide accurate information and timely feedback
- Supply required access, credentials, content, and approvals
- Ensure you have rights to any materials, data, or systems you ask us to use
- Review deliverables and testing outputs before production use
5. Payments
Fees, billing schedules, and payment terms will be defined in the relevant proposal, invoice, or contract. Late payment may delay work, pause deliverables, or suspend support.
Unless otherwise stated in writing, fees are non-refundable once work has been substantially performed.
6. Intellectual property
We retain ownership of our pre-existing materials, methods, frameworks, templates, know-how, and internal tools.
Subject to full payment, project-specific deliverables created for you may be licensed or assigned to you as described in your contract. Third-party tools and platforms remain subject to their own licenses.
7. Third-party services
Our work may involve third-party providers, APIs, platforms, or software. We are not responsible for third-party downtime, policy changes, pricing changes, account restrictions, or service interruptions outside our control.
8. No guarantee of specific results
We aim to provide high-quality services, but we do not guarantee any specific business outcome, revenue increase, lead volume, platform approval, automation uptime percentage, or uninterrupted availability unless explicitly stated in a signed agreement.
9. Disclaimer
The website and any general information on it are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
To the maximum extent permitted by law, Try Mitali will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising out of or related to the use of the website or services.
Where liability cannot be excluded, our total liability will be limited to the amount you paid us for the specific services giving rise to the claim during the 3 months before the event, unless a written contract states otherwise.
11. Indemnity
You agree to indemnify and hold harmless Try Mitali from claims, losses, liabilities, and expenses arising from your misuse of the site, your breach of these Terms, or materials and instructions you provide to us.
12. Confidentiality
We will treat non-public business information shared with us as confidential, except where disclosure is required by law or necessary to provide the agreed services.
13. Termination
We may suspend or terminate access to the site or services if required by law, for security reasons, for non-payment, or for breach of these Terms or any project agreement.
14. Governing terms
If there is any conflict between these Terms and a signed project agreement or Upwork contract, the signed agreement or platform contract will control for that project.
15. Changes
We may update these Terms from time to time by posting a revised version on this page.
16. Contact
Questions about these Terms can be sent to hello@trymitali.com.