Refund Policy
Last updated: July 2026
Free trial
All new accounts receive a 14-day free trial with no credit card required. No charges are made during the trial period.
Cancellation
You may cancel your subscription at any time from the billing portal. Cancellation takes effect at the end of the current billing period. You retain full access to the Service until the end of that period.
Refunds
- Monthly subscriptions: no refunds for partial months. You retain access until the end of the billing period.
- Annual subscriptions: refunds for unused months may be available on a case-by-case basis if requested within 30 days of the annual charge.
- If the Service was unavailable due to a fault on our side for an extended period, a credit or prorated refund may be issued.
[REVIEW NEEDED] Confirm refund terms with a legal advisor, especially for EU customers where consumer protection laws may require refunds.
How to request a refund
Email [email protected] with your account email and the reason for the refund request. We aim to respond within 3 business days.